Privacy Policy

Privacy Policy

Arctic Elixir Oy

Last updated: 13.11.2024

At Arctic Elixir , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us. This policy complies with the General Data Protection Regulation (GDPR) of the European Union.

If you have any questions or concerns about this policy or our practices regarding your personal data, please contact us at:

Arctic Elixir Oy

P.O, Box 5
57101 SAVONLINNA
FINLAND
Email: info@arcticelixir.com
Phone: +358 40 3253051

1. Data Controller

Arctic Elixir Oy is the data controller responsible for processing your personal data. Our contact details are provided above.

2. Information We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email      address, phone number, and postal address.
• Payment Information: Billing address      and payment method details.
• Account Information: Username,      password, and preferences (if you create an account).
• Technical Data: IP address,      browser type, device information, and usage data from cookies or similar      technologies.
• Other Information: Any information      you provide through forms, surveys, or direct communication with us.

3. How We Collect Your Data

We collect data in the following ways:

• Directly from You: When you contact      us, make a purchase, or fill out forms on our website.
• Automatically: Through cookies,      analytics tools, and server logs when you interact with our website.
• Third Parties: From partners or      public sources, where permitted by law.

4. Purpose of Data Processing

We process your personal data for the following purposes:

• To provide our      services and fulfill contractual obligations.
• To process payments      and manage orders.
• To communicate with      you regarding your account, inquiries, or promotions (where permitted).
• To improve our      products, website, and services through analytics.
• To comply with legal      obligations, such as tax and accounting requirements.

5. Legal Basis for Processing

We process your data based on:

• Contractual      Necessity: To fulfill our contract with you (e.g.,      completing orders).
• Legitimate Interests: For business      purposes such as improving services and preventing fraud.
• Consent: When required,      such as for marketing emails (you can withdraw consent at any time).
• Legal Compliance: To meet      obligations under applicable laws.

6. Data Sharing

We may share your personal data with:

• Service Providers: Payment      processors, shipping companies, IT services, etc.
• Authorities: If required by law      or to protect our rights.
• Partners: With your consent,      for joint promotions or services.

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Under the GDPR, you have the following rights:

• Access: Request a copy of      your personal data.
• Rectification: Request correction      of inaccurate data.
• Erasure: Request deletion      of your data, where applicable.
• Restriction: Request limited      processing of your data.
• Portability: Request transfer      of your data to another service provider.
• Objection: Object to      processing based on legitimate interests or direct marketing.
• Withdraw Consent: At any time, for      processing based on consent.

To exercise your rights, please contact us at [Insert Contact Email].

9. Data Security

We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. For more information, see our [Cookie Policy].

11. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure adequate protection through measures such as standard contractual clauses or reliance on adequacy decisions.

12. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top. Significant changes will be communicated to you through appropriate means.

14. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact us:

Arctic Elixir Oy
P.O, Box 5
57101 SAVONLINNA
FINLAND
Email: info@arcticelixir.com
Phone: +358 40 3253051

This Privacy Policy ensures compliance with the GDPR and demonstrates our commitment to transparency and accountability in handling your personal data.