Arctic Elixir Oy


At Arctic Elixir , we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us. This policy complies with the General Data Protection Regulation (GDPR) of the European Union.
If you have any questions or concerns about this policy or our practices regarding your personal data, please contact us at:
Arctic Elixir Oy
P.O, Box 5

57101 SAVONLINNA
FINLAND
Email: [email protected]
Phone:
+358 40 3253051

1. Data Controller

Arctic Elixir Oy is the data controller responsible for processing your personal data.
Our contact details are provided above.

2. Information We Collect

We may collect the following categories of personal data:

Other Information: Any information you provide through forms, surveys, or direct communication with us.

Contact Information: Name, email address, phone number, and postal address.

Payment Information: Billing address and payment method details.

Account Information: Username, password, and preferences (if you create an account).

Technical Data: IP address, browser type, device information, and usage data from cookies or similar technologies.

3. How We Collect Your Data

We collect data in the following ways:

Third Parties: From partners or public sources, where permitted by law.

Directly from You: When you contact us, make a purchase, or fill out forms on our website.

Automatically: Through cookies, analytics tools, and server logs when you interact with our website.

4. Purpose of Data Processing

We process your personal data for the following purposes:

To comply with legal obligations, such as tax and accounting requirements.

To provide our services and fulfill contractual obligations.

To process payments and manage orders.

To communicate with you regarding your account, inquiries, or promotions (where permitted).

To improve our products, website, and services through analytics.

5. Legal Basis for Processing

e process your data based on:

Legal Compliance: To meet obligations under applicable laws.

Contractual Necessity: To fulfill our contract with you (e.g., completing orders).

Legitimate Interests: For business purposes such as improving services and preventing fraud.

Consent: When required, such as for marketing emails (you can withdraw consent at any time).

6. Data Sharing

We may share your personal data with:

  • Service Providers: Payment processors, shipping companies, IT services, etc.
  • Authorities: If required by law or to protect our rights.
  • Partners: With your consent, for joint promotions or services.

We do not sell or rent your personal data to third parties.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Under the GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Request correction of inaccurate data.
  • Erasure: Request deletion of your data, where applicable.
  • Restriction: Request limited processing of your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: At any time, for processing based on consent.

To exercise your rights, please contact us at [email protected].

9. Data Security

We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.

10. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Please read this “cookie policy” carefully before using Arctic Elixir website operated by us.
What are cookies?
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.
What types of cookies do we use?
Necessary cookies.
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.
Functionality cookies
Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.
How to delete cookies?
If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You
will find general information about cookies and details on how to delete cookies from your device.

11. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure adequate protection through measures such as standard contractual clauses or reliance on adequacy decisions.

12. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top. Significant changes will be communicated to you through appropriate means.s are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.

14. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact us:
Arctic Elixir Oy
P.O, Box 5
57101 SAVONLINNA
FINLAND
Email: [email protected]
Phone: +358 40 3253051

This Privacy Policy ensures compliance with the GDPR and demonstrates our commitment to transparency and accountability in handling your personal data.